---
title: The Role of Service in Research
description: In this episode of our latest miniseries, Flight Patterns with Fieldwork, Aryn O'Donnell speaks about having a service oriented mindset.
image: https://blog.fieldwork.com/hubfs/20220610-pftp-aryn-odonnell_feature-02.png
---
[About](https://www.fieldwork.com/about) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com) [Contact](https://www.fieldwork.com/contact/)
Search
[](http://www.fieldwork.com)
- The Right Places Locations
## Locations
From mock jury environments to medical simulation labs, our facilities have the flexibility and integrated technology you need to get the best out of your research.
[Explore Our Facilities](https://www.fieldwork.com/market-research-services/research-venues/)
[Atlanta](https://www.fieldwork.com/us-research-venues/atlanta/) [Boston](https://www.fieldwork.com/us-research-venues/boston/) [Chicago - Downtown](https://www.fieldwork.com/us-research-venues/chicago-downtown/) [Chicago - Suburbs](https://www.fieldwork.com/us-research-venues/chicago-schaumburg/) [Dallas](https://www.fieldwork.com/us-research-venues/dallas/)
[Denver](https://www.fieldwork.com/us-research-venues/denver/) [LA - Orange County](https://www.fieldwork.com/us-research-venues/la-orange-county/) [Minneapolis](https://www.fieldwork.com/us-research-venues/minneapolis/) [New York City](https://www.fieldwork.com/us-research-venues/new-york-city/) [Northern New Jersey](https://www.fieldwork.com/us-research-venues/fort-lee-nj/)
[Phoenix](https://www.fieldwork.com/us-research-venues/phoenix/) [San Francisco](https://www.fieldwork.com/us-research-venues/san-francisco/) [Seattle](https://www.fieldwork.com/us-research-venues/seattle/)
### Additional Environments
#### [Fieldwork Anywhere](https://www.fieldwork.com/market-research-services/fieldwork-anywhere/)
Don’t see the right location? Explore our network of facilities capable of conducting the research you need.
#### [Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/)
The right environment might be virtual. Our online capabilities are designed to get you results that matter.
#### [Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/)
Take your research international with our comprehensive global field management services.
- The Right People Recruiting
## Recruiting Support
Our expansive market research recruiting starts with providing ethically recruited participants ready to use their voices to make a difference.
[Explore Our Recruiting Services](https://www.fieldwork.com/market-research-services/us-national-recruiting/)
[Recruiting Experience: Medical Research](https://www.fieldwork.com/recruiting-experience/medical-research/) [Recruiting Experience: Consumer Research](https://www.fieldwork.com/recruiting-experience/consumer-research/) [Recruiting Experience: B2B Research](https://www.fieldwork.com/recruiting-experience/b2b-research/)
[Exploratory Period](https://www.fieldwork.com/exploratory-period/)
[Virtual Market Research](https://blog.fieldwork.com/content-rendering/v1/public/_hcms/preview/template/multi/)
- The Right Support Research Services
## Research Services
Your one-stop solution for all qualitative market research requirements, including – the right environment, recruiting, and support to conduct impactful research.
[Explore Our Research Services](https://www.fieldwork.com/market-research-services/)
[Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/)
[Mock Jury Research](https://www.fieldwork.com/mock-jury/)
[Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/)
[Medical Device Usability](https://www.fieldwork.com/human-factors-testing/)
[Transcription](https://www.fieldwork.com/market-research-services/transcription/)
[CX/UX Research](https://www.fieldwork.com/market-research-services/cx-ux-research/)
[Virtual Market Research](https://blog.fieldwork.com/content-rendering/v1/public/_hcms/preview/template/multi/)
- [Start My Research](https://www.fieldwork.com/check-location-availability/) [Join a Focus Group](https://www.fieldwork.com/join/)
[](http://www.fieldwork.com) 
- The Right Places Locations
[Atlanta](https://www.fieldwork.com/us-research-venues/atlanta/) [Boston](https://www.fieldwork.com/us-research-venues/boston/) [Chicago - Downtown](https://www.fieldwork.com/us-research-venues/chicago-downtown/) [Chicago - Suburbs](https://www.fieldwork.com/us-research-venues/chicago-schaumburg/) [Dallas](https://www.fieldwork.com/us-research-venues/dallas/) [Denver](https://www.fieldwork.com/us-research-venues/denver/) [LA - Orange County](https://www.fieldwork.com/us-research-venues/la-orange-county/) [Minneapolis](https://www.fieldwork.com/us-research-venues/minneapolis/) [New York City](https://www.fieldwork.com/us-research-venues/new-york-city/) [Northern New Jersey](https://www.fieldwork.com/us-research-venues/fort-lee-nj/) [Phoenix](https://www.fieldwork.com/us-research-venues/phoenix/) [San Francisco](https://www.fieldwork.com/us-research-venues/san-francisco/) [Seattle](https://www.fieldwork.com/us-research-venues/seattle/)
- The Right People Recruiting
[Recruiting Experience: Medical Research](https://www.fieldwork.com/recruiting-experience/medical-research/) [Recruiting Experience: Consumer Research](https://www.fieldwork.com/recruiting-experience/consumer-research/) [Recruiting Experience: B2B Research](https://www.fieldwork.com/recruiting-experience/b2b-research/) [Exploratory Period](https://www.fieldwork.com/exploratory-period/)
- The Right Support Research Services
[Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/) [Mock Jury Research](https://www.fieldwork.com/mock-jury/) [Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/) [Medical Device Usability](https://www.fieldwork.com/human-factors-testing/) [Transcription](https://www.fieldwork.com/market-research-services/transcription/) [CX/UX Research](https://www.fieldwork.com/market-research-services/cx-ux-research/)
- [About](https://www.fieldwork.com/about) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com) [Contact](https://www.fieldwork.com/contact/)
[Start My Research](https://www.fieldwork.com/check-location-availability/) [Join a Focus Group](https://www.fieldwork.com/join/)
Search
[Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services)
# The Role of Service in Research
1 min read
#### Share this
In the second episode of our miniseries, Flight Patterns with Fieldwork, [Aryn O'Donnell](https://www.linkedin.com/in/arynodonnell/), Vice President of Corporate Services, joins [Priscilla McKinney](https://www.linkedin.com/in/priscillamckinney/) on [Ponderings from the Perch](https://podcast.littlebirdmarketing.com/). The conversation highlights Fieldwork’s service-oriented mindset and specialization in cultivating and nurturing relationships
In this episode, Aryn explains it is Fieldwork’s prioritization of client needs that allows us to stay proactive rather than reactive during times of change. With a collaboration over competition mindset, we championed the return of face-to-face research – encouraging clients and competitors alike to share developments to strengthen research for the industry as a whole.
[Aryn](https://www.fieldwork.com/about/team/aryn-odonnell/) joined Fieldwork in her hometown of [Denver](https://www.fieldwork.com/us-research-venues/denver/) in 2011 as a Client Service Specialist. From there, she moved to the Rocky Mountains for Lake Michigan to continue her growth as a [Project Manager](https://www.fieldwork.com/about/project-managers/) for Fieldwork Network. Her determination to be service-oriented led her to her current role. Aryn strongly believes Fieldwork’s ability to adapt to all the changes over the past couple of years is because of our people.
> *“How we treat each other internally is how we treat our clients externally.” - Aryn O’Donnell*
Oftentimes people hear qualitative research and think of focus groups, but Fieldwork is much more than that.. Inclusivity of respondents, UX research, mock juries, and our new [Boston SIM Center](https://www.fieldwork.com/us-research-venues/boston/) are a few examples of our areas of expertise – but we are continually fixed on growth and improvement to meet our clients’ needs.
In this conversation, Aryn also highlights how Fieldwork utilizes social media to recruit quality participants to get a representative sample. This work has allowed us to grow our database to a robust list of people we can tap into to match the right respondents with our clients.
From matchmaking to downward dog, this conversation is just as entertaining as it is informative.
[](https://cta-redirect.hubspot.com/cta/redirect/4146062/6624e315-25fd-4f54-baae-6b19c42075b0)
Previous story
[← Navigating the Shifting Tides of Market Research Services](https://blog.fieldwork.com/navigating-the-shifting-tides-of-market-research-services)
Next story
[Preparing for the Future of Research with Crystal Majik →](https://blog.fieldwork.com/preparing-for-the-future-of-research)
### You May Also Like These Related Articles
[](https://blog.fieldwork.com/navigating-the-shifting-tides-of-market-research-services)
[Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services) [Face to Face MRX](https://blog.fieldwork.com/tag/face-to-face-mrx)
[Navigating the Shifting Tides of Market Research Services](https://blog.fieldwork.com/navigating-the-shifting-tides-of-market-research-services)
June 17, 2022 | 1 min read
[](https://blog.fieldwork.com/why-market-research-associations-matter-to-the-future-of-qualitative-research)
[Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services) [Face to Face MRX](https://blog.fieldwork.com/tag/face-to-face-mrx)
[Why Market Research Associations Matter to the Future of Qualitative Research](https://blog.fieldwork.com/why-market-research-associations-matter-to-the-future-of-qualitative-research)
June 17, 2022 | 3 min read
[](https://blog.fieldwork.com/fieldworks-approach-to-ai-in-market-research)
[Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services) [Market Research Recruitment](https://blog.fieldwork.com/tag/market-research-recruitment)
[Fieldwork’s Approach to AI in Market Research](https://blog.fieldwork.com/fieldworks-approach-to-ai-in-market-research)
June 17, 2022 | 2 min read
[](http://www.fieldwork.com)
[Join A Focus Group](https://www.fieldwork.com/join/) [Contact Us](https://www.fieldwork.com/contact/)
[Locations](https://www.fieldwork.com/market-research-services/research-venues/) [Recruiting](https://www.fieldwork.com/how-we-recruit/) [Research Services](https://www.fieldwork.com/market-research-services/)
[About](https://www.fieldwork.com/about/) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com/) [Contact](https://www.fieldwork.com/contact/)
Stay up-to-date and receive the latest Fieldwork news and press, delivered straight to your inbox.
© Fieldwork 2026 [Sitemap](https://www.fieldwork.com/sitemap/) [Accessibility Statement](https://www.fieldwork.com/accessibility/) [Privacy Policy](https://www.fieldwork.com/privacy-policy/)
[Back to top](https://blog.fieldwork.com/the-role-of-service-in-research#scolltop)