How Fieldwork Maintains Personally Identifiable Information (PII) Security Standards in Market Research

In the complex world of market research, there exists a dual responsibility: On the one hand, companies need to gather detailed and specific data to create meaningful insights. On the other hand, they have an obligation to protect the privacy and security of that very same data. When the data in question is Personally Identifiable Information (PII), this responsibility becomes even more critical. In this intricate process, whether at our state-of-the-art facilities or online, we ensure that PII security meets industry standards, allowing clients to focus solely on their research while we handle everything else. 

Our commitment to PII security standards in market research is uncompromising. We consider the protection of sensitive data an absolute priority. Through a combination of continuous education, stringent security measures, and transparent disclosure, we maintain and fortify the trust that our clients place in us.

Earning Trust with a Focus on Prioritizing Security

As market research recruiting firms continuously build their databases to fulfill current and future study needs, the challenge of maintaining standards around the amount and type of data stored becomes apparent. Without clear, stringent protocols in place, firms run the risk of storing excessive PII or unnecessary types of data. At Fieldwork, we understand these challenges and are proactive in our approach to maintaining PII security standards. We’re fully committed to maintaining the highest standards of security. We engage our clients, employees; and respondents equally in these efforts, which include ongoing education, execution of security measures; and diligence in proper disclosures.

Education

We recognize the critical importance of fostering an environment of awareness, trust and accountability when it comes to data protection. We provide continuing education to our respondents, employees, and clients about the significance of PII security and its role in our operations. We underscore the respect we have for the privacy of our respondents and ensure our employees understand the need for meticulous data handling. Additionally, we equip our clients with knowledge about our security measures, giving them confidence in our services and the assurance that consumer data is in safe hands.

Security Measures

Fieldwork has instituted stringent security measures to safeguard the sensitive data we collect during research projects. We employ current encryption technologies and robust firewalls to protect data in transit and at rest. Additionally, our physical facilities are designed with security in mind, ensuring that unauthorized personnel cannot access sensitive data. We consistently review and proactively upgrade these measures in response to evolving cyber threats, maintaining the highest level of data security at all times.

Disclosure

Transparency and trust are fundamental to our relationships with clients. We openly communicate our data handling processes, adhering to protocol standards that meet and exceed industry expectations. Fieldwork provides detailed information about how data is collected, stored, processed, and disposed of, ensuring our clients have a clear understanding of our operations. We are committed to ensuring the confidentiality, integrity, and accessibility of all data we handle, instilling a strong sense of confidence in our clients.

If your brand is looking for a market research partner that places a premium on security, Fieldwork is ready to meet and exceed your expectations.

Focus on the research. We’ll do the rest.