--- title: 4 Things UX/CX Recruiting Pros Know About Ensuring High Participant Show Rates description: When it comes to UX/CX research finding the right participants is one of the most significant ways to increase the quality of the insights from any qualitative research study. image: https://blog.fieldwork.com/hubfs/20221014-fwk-blog-quality-recruitment-feature.png --- [About](https://www.fieldwork.com/about) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com) [Contact](https://www.fieldwork.com/contact/) Search [![Fieldwork](https://blog.fieldwork.com/hs-fs/hubfs/blogs/2023/fw-wordmark-color-lg.png?width=168&height=70&name=fw-wordmark-color-lg.png "Fieldwork")](http://www.fieldwork.com) - The Right Places Locations ## Locations From mock jury environments to medical simulation labs, our facilities have the flexibility and integrated technology you need to get the best out of your research. 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Explore our network of facilities capable of conducting the research you need. #### [Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/) The right environment might be virtual. Our online capabilities are designed to get you results that matter. #### [Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/) Take your research international with our comprehensive global field management services. - The Right People Recruiting ## Recruiting Support Our expansive market research recruiting starts with providing ethically recruited participants ready to use their voices to make a difference. [Explore Our Recruiting Services](https://www.fieldwork.com/market-research-services/us-national-recruiting/) [Recruiting Experience: Medical Research](https://www.fieldwork.com/recruiting-experience/medical-research/) [Recruiting Experience: Consumer Research](https://www.fieldwork.com/recruiting-experience/consumer-research/) [Recruiting Experience: B2B Research](https://www.fieldwork.com/recruiting-experience/b2b-research/) [Exploratory Period](https://www.fieldwork.com/exploratory-period/) [Virtual Market Research](https://blog.fieldwork.com/content-rendering/v1/public/_hcms/preview/template/multi/) - The Right Support Research Services ## Research Services Your one-stop solution for all qualitative market research requirements, including – the right environment, recruiting, and support to conduct impactful research. [Explore Our Research Services](https://www.fieldwork.com/market-research-services/) [Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/) [Mock Jury Research](https://www.fieldwork.com/mock-jury/) [Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/) [Medical Device Usability](https://www.fieldwork.com/human-factors-testing/) [Transcription](https://www.fieldwork.com/market-research-services/transcription/) [CX/UX Research](https://www.fieldwork.com/market-research-services/cx-ux-research/) [Virtual Market Research](https://blog.fieldwork.com/content-rendering/v1/public/_hcms/preview/template/multi/) - [Start My Research](https://www.fieldwork.com/check-location-availability/) [Join a Focus Group](https://www.fieldwork.com/join/) [![Fieldwork](https://blog.fieldwork.com/hs-fs/hubfs/blogs/2023/fw-wordmark-color-lg.png?width=168&height=70&name=fw-wordmark-color-lg.png "Fieldwork")](http://www.fieldwork.com) ![menu icon](https://blog.fieldwork.com/hs-fs/hubfs/blogs/2023/menu-icon.png?height=44&name=menu-icon.png) - The Right Places Locations [Atlanta](https://www.fieldwork.com/us-research-venues/atlanta/) [Boston](https://www.fieldwork.com/us-research-venues/boston/) [Chicago - Downtown](https://www.fieldwork.com/us-research-venues/chicago-downtown/) [Chicago - Suburbs](https://www.fieldwork.com/us-research-venues/chicago-schaumburg/) [Dallas](https://www.fieldwork.com/us-research-venues/dallas/) [Denver](https://www.fieldwork.com/us-research-venues/denver/) [LA - Orange County](https://www.fieldwork.com/us-research-venues/la-orange-county/) [Minneapolis](https://www.fieldwork.com/us-research-venues/minneapolis/) [New York City](https://www.fieldwork.com/us-research-venues/new-york-city/) [Northern New Jersey](https://www.fieldwork.com/us-research-venues/fort-lee-nj/) [Phoenix](https://www.fieldwork.com/us-research-venues/phoenix/) [San Francisco](https://www.fieldwork.com/us-research-venues/san-francisco/) [Seattle](https://www.fieldwork.com/us-research-venues/seattle/) - The Right People Recruiting [Recruiting Experience: Medical Research](https://www.fieldwork.com/recruiting-experience/medical-research/) [Recruiting Experience: Consumer Research](https://www.fieldwork.com/recruiting-experience/consumer-research/) [Recruiting Experience: B2B Research](https://www.fieldwork.com/recruiting-experience/b2b-research/) [Exploratory Period](https://www.fieldwork.com/exploratory-period/) - The Right Support Research Services [Virtual Market Research](https://www.fieldwork.com/market-research-services/virtual-market-research/) [Mock Jury Research](https://www.fieldwork.com/mock-jury/) [Global Research Management](https://www.fieldwork.com/market-research-services/global-field-management/) [Medical Device Usability](https://www.fieldwork.com/human-factors-testing/) [Transcription](https://www.fieldwork.com/market-research-services/transcription/) [CX/UX Research](https://www.fieldwork.com/market-research-services/cx-ux-research/) - [About](https://www.fieldwork.com/about) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com) [Contact](https://www.fieldwork.com/contact/) [Start My Research](https://www.fieldwork.com/check-location-availability/) [Join a Focus Group](https://www.fieldwork.com/join/) Search ![https://4146062.fs1.hubspotusercontent-na1.net/hubfs/4146062/20221014-fwk-blog-quality-recruitment-feature.png](https://blog.fieldwork.com/hubfs/20221014-fwk-blog-quality-recruitment-feature.png) [Market Research Recruitment](https://blog.fieldwork.com/tag/market-research-recruitment) # 4 Things UX/CX Recruiting Pros Know About Ensuring High Participant Show Rates 2 min read #### Share this Show rates refer to the number or percentage of participants who show up for their scheduled research session out of the number of participants who have been recruited to that session. Low show rates in UX/CX research can have a significant impact on the success of a project. When show rates are low, it can lead to a number of problems including extended project timelines, increased project costs, reduced sample size, loss of confidence in research outcomes and possible roadblocks to project completion. Finding the right participants is one of the most significant ways to increase the quality of the insights from any qualitative research study. Whether you choose to in-source or outsource your research recruitment efforts, [a multi-touch confirmation process](https://blog.fieldwork.com/the-7-ingredients-in-fieldworks-recruiting-secret-sauce) can drastically improve your show rates. If you’re ready to save time, save money, and experience less hassle, learn from the Fieldwork pros.  ## Provide Clear Communication Creating an environment where details are explained, questions can be addressed, and everyone is clear about any pre or post-session requirements helps participants understand why their attendance is so important.  Providing clear legal requirements for participating in a research study allows respondents to gain understanding into the purpose, procedures, risks, and benefits of participation. Thorough communication is not just a legal requirement, but instills confidence in the respondent. ## Make it Personal From initial contact to determine if they qualify, through the pre-interview confirmation phone call, people should feel like they are individually important to the success of the project. Using language that shows they are valued and respected will make a difference in how they perceive their commitment to showing up for the study and engaging in a way to offer their best.  ## Be Considerate of Schedules Everyone is busy and respondents are no exception. While not all studies have a flexible timeframe or methodology, knowing your options with both synchronous and asynchronous qualitative sessions may enable a safety net should unforeseen circumstances arise for your participants or your team. ## Be Mindful about Incentives  Being considerate of participants’ time and effort should be the foundation for incentive planning for any study. Every study has a unique set of requirements and obligations which should correspond with the amount of the incentive being offered. Participation can often exceed the actual research session. Factoring in time spent completing any pre-tasks like homework and tech checks will help to give you a more realistic impression of the commitment. While interview duration should always be a factor in determining incentive amount, it’s also critical to weigh the value that unique participant perspectives will bring as well as any considerations that should be made to accommodate their participation. Will this participant require someone else to accompany them (e.g. children participants who need parental supervision or someone with a caregiver, etc.). When the entirety of the project is taken into consideration, you’ll find that reflected in healthy show rates and enthusiastic participation.  High show rates in[UX/CX research](https://www.fieldwork.com/cx-ux-research/) has a significant impact on the success of a project. To maximize show rates, research professionals must take a multi-touch approach to recruitment efforts. This includes clear and personalized communication, being considerate of participants' schedules, and offering appropriate incentives. By taking the time to understand the needs and preferences of participants, research professionals can create an environment where participants feel valued and respected, leading to increased engagement and participation in research studies. Taking the time to plan and execute a comprehensive [recruitment strategy](https://blog.fieldwork.com/ux-design-for-wearables-working-with-a-recruitment-partner) is the first step to ensure the success of your research project. At Fieldwork, We take the guesswork out of securing engaged and energized people ready to engage with your products, services or ideas. We’d love to hear about your next project Focus on the research. We’ll do the rest.   [![Get in Touch](https://no-cache.hubspot.com/cta/default/4146062/53592fd1-5b84-4cf5-bbac-c46ffbef9cba.png)](https://cta-redirect.hubspot.com/cta/redirect/4146062/53592fd1-5b84-4cf5-bbac-c46ffbef9cba)   Previous story [← 9 Must-Ask Questions to Ensure Security and Privacy for UX Testing Outside Your Facility](https://blog.fieldwork.com/9-must-ask-questions-to-ensure-security-and-privacy-for-ux-testing-outside-your-facility) Next story [How to Ensure Human Factors Testing Standards are Met in a Market Research Facility →](https://blog.fieldwork.com/how-to-ensure-human-factors-testing-standards-are-met-in-a-market-research-facility) ### You May Also Like These Related Articles [![featured_image](https://blog.fieldwork.com/hubfs/blogs/2024/20240128-the-benefits-of-in-person-focus-groups/20240117-fwk-blog-the-benefits-of-in-person-focus-groups.png)](https://blog.fieldwork.com/the-benefits-of-in-person-focus-groups) [Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services) [Face to Face MRX](https://blog.fieldwork.com/tag/face-to-face-mrx) [Focus Group](https://blog.fieldwork.com/tag/focus-group) [The Benefits of In-Person Focus Groups](https://blog.fieldwork.com/the-benefits-of-in-person-focus-groups) October 14, 2022 | 2 min read [![featured_image](https://blog.fieldwork.com/hubfs/blogs/2023/20231219-beyond-time-zones-and-currency/20231219-fwk-blog-how-fieldwork-manages-time-zones-for-global-market-research-success.png)](https://blog.fieldwork.com/beyond-time-zones-and-currency-how-fieldwork-successfully-manages-global-market-research) [Market Research Support Services](https://blog.fieldwork.com/tag/market-research-support-services) [International Research](https://blog.fieldwork.com/tag/international-research) [Beyond Time Zones and Currency: How Fieldwork Successfully Manages Global Market Research](https://blog.fieldwork.com/beyond-time-zones-and-currency-how-fieldwork-successfully-manages-global-market-research) October 14, 2022 | 2 min read [![featured_image](https://blog.fieldwork.com/hubfs/blogs/2024/The%20Qualitative%20Comeback%20-%205%20Considerations%20for%20the%20Great%20Qual%20Resurgence/The%20Qualitative%20Comeback-%205%20Considerations%20for%20the%20Great%20Qual%20Resurgence.png)](https://blog.fieldwork.com/the-qualitative-comeback-5-considerations-for-the-great-qual-resurgence) [Research Venues](https://blog.fieldwork.com/tag/research-venues) [Face to Face MRX](https://blog.fieldwork.com/tag/face-to-face-mrx) [Focus Group](https://blog.fieldwork.com/tag/focus-group) [The Qualitative Comeback: 5 Considerations for the Great Qual Resurgence](https://blog.fieldwork.com/the-qualitative-comeback-5-considerations-for-the-great-qual-resurgence) October 14, 2022 | 2 min read [![Fieldwork](https://blog.fieldwork.com/hs-fs/hubfs/blogs/2023/fw-wordmark-color-lg.png?width=312&height=130&name=fw-wordmark-color-lg.png "Fieldwork")](http://www.fieldwork.com) [Join A Focus Group](https://www.fieldwork.com/join/) [Contact Us](https://www.fieldwork.com/contact/) [Locations](https://www.fieldwork.com/market-research-services/research-venues/) [Recruiting](https://www.fieldwork.com/how-we-recruit/) [Research Services](https://www.fieldwork.com/market-research-services/) [About](https://www.fieldwork.com/about/) [Careers](https://www.fieldwork.com/careers/) [Downloadables](https://www.fieldwork.com/downloadables/) [Blog](https://blog.fieldwork.com/) [Contact](https://www.fieldwork.com/contact/) Stay up-to-date and receive the latest Fieldwork news and press, delivered straight to your inbox. © Fieldwork 2026 [Sitemap](https://www.fieldwork.com/sitemap/) [Accessibility Statement](https://www.fieldwork.com/accessibility/) [Privacy Policy](https://www.fieldwork.com/privacy-policy/) [Back to top](https://blog.fieldwork.com/4-things-ux-cx-recruiting-pros-know-about-ensuring-high-particpant-show-rates#scolltop)